quarta-feira, 6 de novembro de 2013

How to install OTRS

1 - Install activeperl
Probably like me you don't have activeperl installed on you machine. OTRS uses a specifice version of activeperl : 5.16.3..1603
http://www.activestate.com/activeperl/downloads

2 - Install otrs-3.2.12-win-installer-3.0.2.exe
https://portal.otrs.com/otrs/public.pl?Action=PublicDownloads#
Notice that there's only 32bits version of OTRS, but I installed the solution on a 64bits machine and it worked perfectly.

3 - After finished installation of otrs you'll have to access
http://[your IP]:8080/otrs/install.pl

4 - follow the steps of installation.

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