IT Service Continuity Management (ITSCM)
IT Service Continuity strategy is based on:
1. Risk assessment
2. Business continuity strategy
3. Business Impact Analysis
ITSCM analyzes and controls the risks that could affect IT Services
A risk is a possibility that something bad might happen as a result of something else happening.
Example: If I build a an oceanfront house, there is a risk that a hurricane could destroy it.
Risk Management ensures that:
1 - Operations continue after a major event. (An earthquake?)
2 - Assets (information, facilities and building) are protected.
3 - Workplace is safe for emplyees and customers.
Some times it seems to me that ITIL says, over and over again, the same thing, only changing the order of the words.
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