The Five Core ITIL Publications cover each stage of the service lifecycle:
1 - Service Strategy
2 - Service Design
3 - Service Transition
4 - Service Operation
5 - Continual Service Improvement
I didn't get it.
What are the five core ITIL Publications? Service lifecycle? Service Strategy is a core publication or a service stage? For me it's service stage.
What do you think about it?
Nenhum comentário:
Postar um comentário