A Definitive Media Library (DML) refers to one or more secure locations where licenses, documentation, and the authorized versions of all software configuration items (CIs) are stored.
That was always a mistery for me. How and where are all the licenses stored?
The DML is managed and controlled by Service Asset and Configuration Management (SACM).
http://acolyst.com/wp-content/uploads/2010/12/service-asset-and-configuration-management.pdf
As organizations embrace the knowledge that IT service excellence is a contributor to
effective competition, many stumble when attempting to achieve this end. What these
enterprises are striving for is a true conversion to IT Service Management (ITSM),
which focuses on creating and managing services across their lifecycles — from planning
and delivering new IT services to maintaining and supporting day-to-day activities. A key
step toward meeting these goals, Software Asset and Configuration Management (SACM),
helps to manage the data needed to facilitate ITSM. Unfortunately, many organizations lack
formal guidelines for the best ways to embark on the SACM journey, and therefore struggle
when attempting to achieve true ITSM and service excellence.
My question is: Is SACM a software? Is it a concept?
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