ITILV3 - Day 2

Access Management

Two major concepts: Identity and Rights

Access Management activities

1 - Grant the rights to access information or use services.

2 - Remove the rights to access information or use services.

3 - Manage the rights to access information or use services.

This is very intersting. But when it comes to services (I mean webservice for example),  the controlling of who can access what is not trivial at all. And the management of these rights can become a major headache. It's OK to say that we have to have total control of services access, but in daily basis, this activity consumes a lot of time and money.

Access Management is similar to two other processes:

1 - Information Security Managemement.

2 - Availability Management.
This makes no sense to me. What does it mean?