terça-feira, 16 de abril de 2013
ITILV3 - Day 7
Business Case
A business Case is used to make a decision regarding whether or not to support a business project, action, or task.
When is it used?
To justify a significant expenditure
What does it include?
Cost, benefits, options, and risks
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When it comes to Brazil, I believe that business cases are already very common, but the results are seldom disclosed to public domain. Why was it approved? Why was it rejected?
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