quarta-feira, 17 de abril de 2013

ITILV3 - Day 9


Capacity Management Information System (CMIS)

Service capacity and performance data is stored in a Capacity Management Information System (CMIS).

Information sotred in the CMIS supports the Capacity Management process by predicting current and future IT service volume.

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The information above is too generic. Let's see what I've found about TeamQuest CMIS

 •Reduces time to resolve cross-silo problems, with vendor-agnostic solution for physical servers, virtual servers, and storage systems.

•Performance data management perfect for both high-level dashboards and detailed analysis, efficiently facilitating high-level business service drill-down to detailed data.

•Analyze performance and capacity through all the tiers of your computing infrastructure, from services and applications all the way to your underlying storage systems.

•Reliably and accurately measures production applications in real-time with extremely low overhead; capable of collecting and managing more detail, more efficiently.

•Frees staffing resources from the need to maintain multiple, disparate data repositories, by providing one virtual performance database with everything you need.

•Grows with you and your infrastructure, with a scalable distributed architecture and policy-based administration.

•Delivers information in a form that is meaningful to business and IT managers, determining what portion of each IT resource is contributing to each business or IT service, and managing financial and business process performance together with IT infrastructure performance.
Are all claims true? Maybe, but I liked the perspective of an applicaton or system that is able to do all of those things above.

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