ITILV3 - Day 3

Man, this haven't been a very good day, but let's move on.

Today the subject is very obvious.

Alert

An alert is a notification that:

1 - A set threshold value has been reached.
It means, I think, that when something bad is about to happen you have to find out a way to notify people involved.

2 - Something changed.
Let's assume that we are talking about a process. Every time a process changes, somebody has to be notified. Well, in Brasil, there will be a myriad of e-mails. Obama thinks that "he can change", we brasilians not only know that we can change but we use to change our processes every single day!

4 - Something failed.
No comments are necessary about this item.

That's all.

PS: Not very inspired today.